Privacy Policy

At CNSNAP ORG, accessible from https://cnsnap.org, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by CNSNAP ORG and how we use it. As a reverse purchasing agent, we understand the importance of your personal data and are committed to protecting it throughout the sourcing and shipping process.

1. Information We Collect

We collect several types of information to provide and improve our services to you:

• Personal Identification Information: Name, email address, phone number, and physical shipping address.
• Transaction Data: Details about the products you wish to purchase from Chinese platforms, order history, and sourcing requirements.
• Logistics Information: Customs documentation requirements and preferred shipping methods.
• Technical Data: IP address, browser type, and usage patterns on our website collected through cookies to enhance your browsing experience.

2. How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website and purchasing services.
• Improve, personalize, and expand our website features.
• Understand and analyze how you use our website.
• Process your orders, perform Quality Checks (QC), and manage international logistics.
• Communicate with you, either directly or through one of our partners, for customer service, updates, and marketing info.
• Find and prevent fraud to ensure safe transactions between you and Chinese suppliers.

3. Log Files

CNSNAP ORG follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable.

4. Cookies and Web Beacons

Like any other website, CNSNAP ORG uses cookies. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

5. Sharing Your Information

We do not sell or rent your personal data to third parties. We only share information with third parties strictly necessary to complete your requests:

• Logistics Partners: Shipping companies (e.g., DHL, FedEx, UPS) to deliver your goods.
• Payment Processors: Secure gateways used to facilitate your transactions.
• Legal Compliance: If required by law to comply with customs regulations or government requests.

6. Data Security

We implement a variety of security measures to maintain the safety of your personal information. We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable.

7. Your Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.